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Accessibility Statement

At Ladner Caregivers, we are committed to ensuring digital accessibility for all visitors, including individuals with disabilities. We believe everyone should have equal access to healthcare information and services, both in person and online. we are committed to ensuring digital accessibility for all people, including those with disabilities. We continuously improve the user experience and apply relevant accessibility standards. If you experience difficulty accessing any part of this website or need assistance, please contact us:
📧 Ladnercaregivers@gmail.com
📞 (985)570-4293

We will make every reasonable effort to assist you.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We strive to make our website accessible and usable for people of all abilities by:

  • Following the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards.

  • Using accessible design practices, including keyboard navigation, readable fonts, high-contrast text, and alternative text for images.

  • Ensuring compatibility with screen readers and assistive technologies.

  • 1. Alternative Text for Images

  • All images include descriptive alt text to assist users with screen readers.

  • 2. Keyboard Navigation Support

  • Website and interactive elements can be fully accessed and operated using a keyboard.

  • 3. High Contrast Mode

  • Offering a high-contrast color scheme for better readability for people with visual impairments.

  • 4. Adjustable Font Sizes

  • Users can increase or decrease text size to suit their comfort level.

  • 5. Clear and Consistent Layout

  • Logical and consistent page structure with clear headings and easy-to-understand navigation.

  • 6. Skip to Content Links

  • Enabling users to bypass repetitive navigation links and jump straight to the main content.

  • 7. Captions and Transcripts

  • Providing captions for videos and transcripts for audio content.

  • 8. Form Labels and Instructions

  • All form fields include clear labels and instructions to assist screen reader users.

  • 9. Accessible PDFs and Documents

  • Ensuring downloadable files are accessible or offering alternative formats upon request.

  • 10. Multiple Contact Methods

  • Providing various ways to get in touch (phone, email, chat, in-person) to accommodate different communication needs.

  • 11. Use of ARIA Landmarks and Roles

  • Implementing ARIA roles to help assistive technologies better interpret page structure.

  • 12. Responsive Design

  • Site works well on different devices and screen sizes, including mobile and tablets.

  • 13. Avoiding Time Limits

  • No unnecessary time constraints on forms or pages; if required, users can request more time.

  • 14. Regular Accessibility Testing

  • Conducting routine audits and user testing to identify and fix accessibility barriers.

Declaration of partial compliance with the standard due to third-party content 

Ladner Caregivers is committed to providing an accessible website that complies with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever possible.

However, we acknowledge that some parts of our website may not fully comply with accessibility standards due to third-party integrations that are outside of our direct control. These may include:

  • Cookie consent banners

  • Embedded scheduling or contact tools

  • Chat support features

While we strive to select accessible third-party services, we cannot guarantee full compliance for these external tools. We are actively working with our providers to improve accessibility where possible.

If you experience any difficulty accessing content or services on our site, please contact us directly:

📧 ladnercaregivers@gmail.com
📞 (985) 5704293

We will do our best to provide the information or assistance you need through alternative means.

Accessibility arrangements in the organization 

At Ladner Caregivers, we are committed to creating an inclusive environment for all individuals, including those with disabilities. We take proactive steps to ensure that both our digital services and in-person care are accessible, respectful, and supportive of individual needs.

Request, issues, and suggestions

At Ladner Caregivers, your experience matters to us. We want to ensure our services and website are accessible, easy to use, and meet your needs.

If You Encounter Any Issues or Have Suggestions

Please don’t hesitate to reach out to us with:

  • Accessibility barriers on our website or services

  • Difficulties understanding or using our content or tools

  • Suggestions to improve our accessibility or services

  • Any other concerns related to your experience with Ladner Caregivers

How to Contact Us

📧 Email: ladnercaregivers@gmail.com
📞 Phone: (985) 570-4293

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